A ticket saying "doesn't work" and nothing else is about as helpful as a gas sensor in a vacuum. With the details below I find most bugs in minutes instead of days.
The log files
| File | Where | What's in it |
|---|---|---|
Player.log | %USERPROFILE%\AppData\LocalLow\Rocketwerkz\rocketstation\ | the game's log, including errors from mods |
Player-prev.log | same folder | the same from the previous start |
LogOutput.log | <game folder>\BepInEx\ | BepInEx and LaunchPad: which mods were loaded, in which version, and what went wrong along the way |
You can type %USERPROFILE% into the Explorer address bar exactly like that, Windows fills in your user folder. On Steam the game folder is C:\Program Files (x86)\Steam\steamapps\common\Stationeers by default.
The logs are overwritten on the next game start. Player.log moves to Player-prev.log once, and on the start after that it is gone. Quit the game right after the bug and copy the files somewhere else.
Also helpful:
- In the game console (F3),
slp logsopens LaunchPad's mod log window. Right-clicking there copies the messages. - The status commands of my mods show the state of all devices at a glance:
strom status,dampf status,schmelzofen status,bma status. Just copy the output into the ticket.
What belongs in a good ticket
- Game version. It is in
<game folder>\rocketstation_Data\StreamingAssets\version.iniin theUPDATEVERSIONline, for example0.2.6428.27798. - Mod and mod version. Shown in LaunchPad's mod list and on the Workshop page.
- BepInEx and LaunchPad version. At the top of
LogOutput.log(BepInEx 5.4.23.5,Loading [StationeersLaunchPad 1.0.0]). - Single player or multiplayer? And if multiplayer: were you the host, another player, or is a dedicated server running?
- Other mods. The easiest way is to attach the file
Documents\My Games\Stationeers\profiles\my mods.xml. - Steps to reproduce. What did you build, connect, press? In which order?
- Expected and actual. What should have happened, what did happen?
- Logs.
Player.logandLogOutput.logfrom the start in which the bug occurred. - Screenshot of the device, the display, the error message.
- Settings, if changed: the mod's
BepInEx\config\<ModID>.cfgfile, e.g.dominik1199.stromtechnik.cfg. - Save, if the bug can't be reproduced any other way: the
.savefile fromDocuments\My Games\Stationeers\saves\<world name>\.
Example
Mod: Power Engineering 1.0.0
Game: 0.2.6428.27798, BepInEx 5.4.23.5, LaunchPad 1.0.0
Mode: multiplayer, I am the host, one other player
Other mods: Barren Stacks, World Map (my mods.xml attached)
Steps:
1. Built a Gas Generator 25 kW on a frame, connected fuel and exhaust pipe at the back
2. Output 1 with heavy cable to a network with 3 Wall Heaters
3. Pressed START, main switch EIN (on)
Expected: engine runs, output 1 delivers power
Actual: display shows "EXHAUST BLOCKED – empty exhaust pipe", LED Störung (fault) red
Attached: Player.log, LogOutput.log, screenshot of the displayBefore you write a ticket
- Is the mod in the active mod pack?
- Is the same mod running twice, once locally and once from the Workshop?
- In multiplayer, does everyone have the same version? See Multiplayer.
- Is the answer already in the mod's guide under "Troubleshooting"?
One bug, one ticket
Two problems with two mods are two tickets. That way nothing gets mixed up and each one can be closed on its own. Requests for new features don't belong in a ticket, but in the Mod wishes section.